Vestra Support. Let’s get your
server back
in the game.

Find the next useful step with Server Doctor. And if nothing’s worked, our support team is here to help.

Troubleshoot Your Server.Contact Support

Server Doctor. Let’s find out what’s happening.

Your logs stay in this tab. No upload, no server connection, no automatic changes.

  1. Your serverTell us what’s happening
  2. Your checksTry the useful next steps
  3. Your next moveResolve it or get support

What’s happening?

Choose the closest match. A short console excerpt makes the checks more specific.

What’s going wrong?

A short description only. Leave out account details and credentials.

Where do I find the right console lines?

Open your server in the Vestra dashboard, then open Console. Look for the first error, not only the last repeated one. Copy a few lines before and after it, and remove passwords, keys and player details before pasting.

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Remove secrets before pasting. Common credentials, IPs and emails are masked in results; redaction is best effort. Nothing is saved after you clear or close this page.

Helpful checks. Honest boundaries.

A little clarity first. A real person when you need one.

Server Doctor matches common error patterns in the text you provide, then suggests relevant checks. It is a browser-based guide, not an AI diagnosis or a live server monitor.

It doesn’t access your hosting account, run commands, read server files or change settings. A matching error is a clue, not proof of the root cause. Your game and symptom still give you a useful checklist without a log.

What happens to my console log?

It stays in this page’s memory. There’s no upload, analytics event containing logs, or diagnostic history. Exports mask common secrets and identifiers, but unusual formats may remain—review everything before sharing. Clear this session to remove inputs and results.

Still need a hand? Email [email protected]. Never share passwords or private keys.